automatom

Illustration · not a client case

Automation &IT engineering.

I help MSPs and IT teams connect their tools, cut repetitive work and fix problems that keep coming back.

Talk to TomExplore the work

Tom de Leeuw · independent engineer

Less manual setup.

A new starter means entering the same details in several tools.

What changes

One request creates the account, assigns access and updates the right tools. Your team reviews anything unusual.

The approach

Know who has access.

Who can access a customer’s systems—and should they still be able to?

What changes

A clear list of people and apps with access, what they can do and who is responsible.

The approach

See when a job fails.

A script says “done”, but records are missing from the other system.

What changes

I check what actually arrived and flag anything missing, so your team can deal with it.

The approach

Find out what’s running.

There’s a server nobody dares turn off because nobody knows what depends on it.

What changes

I map the jobs, connections and owners without changing the live systems.

The approach

Check the invoices.

You’re paying for licences or delivering services that don’t match the paperwork.

What changes

I compare actual use with contracts and invoices, then check the differences with your team.

The approach

Your team can take it from here.

You get the code, instructions and checks your team needs to keep it running.

Discuss your project

How the work gets done.

TRACE: investigate, agree, implement, hand over.

  1. Trace

    Map

    You getCurrent-state map

  2. Reconcile

    Compare

    You getEvidence and exceptions

  3. Assess

    Prioritise

    You getFindings and recommendations

  4. Correct

    Repair

    You getTested changes

  5. Embed

    Hand over

    You getRunbook and handover

The first three steps are investigation only. I make changes only after you approve a separate project.

Approach and boundaries

What I can build.

Example solutions, scoped to your environment.

5 of 16 examples

All 16 examples

Tom de Leeuw
Photo to follow

You work directly with me.

Tom de Leeuw. Engineer, automation builder and former MSP team lead.

About Tom

What needs fixing?

Pick what applies, or email me directly. We’ll work out a first step.

info@automatom.nlLinkedIn

Your brief
Talk to Tom